At all Payless locations in the Continental U.S. CDW is optional. Payless customers cannot be required to purchase CDW. We expect each customer to have a personal auto policy that will cover our vehicle. If a customer does not have a personal auto policy that covers our vehicle, we may elect to refuse to rent to that person. However, we may not require that a customer purchase a damage waiver just because the customer fails to have insurance.CDW is always the customer’s option.

When a vehicle is rented from Payless and subject to certain restrictions and limitations under the laws of the applicable jurisdiction. The customer is fully responsible for any loss or damage to the rental vehicle, regardless of cause. Where Collision Damage Waiver (CDW) is offered and accepted by the customer for an additional (see specific location policy) daily (or partial day)/weekly charge, Payless waives all or part (as indicated in the specific locations policy or on the rental agreement at time of rental) of the customers liability for damages to the vehicle provided the terms and conditions of the rental agreement are not violated. CDW is offered only where permitted by law. CDW cost varies by location and may not be offered at all locations.

Before leaving home, check your personal automobile insurance policy to see if it covers a rental vehicle for collision, liability, loss of use and administrative costs associated with vehicle damage. Valid proof of insurance may be required at time of rental to cover the vehicle. See individual location policies for more information.

At international locations if, at the time of rental, the customer cannot present proof of coverage for loss or damage to the rental vehicle, he/she may be required to purchase CDW as a condition of rental.

Credit card coverage's. Some credit cards offer protection to their card members. Many times, this protection is not "primary" and is supplemental to your own personal coverage. This "Secondary" coverage will give you protection benefits over and above the "primary" coverage. For information on your specific credit card, please call the toll free number on the backside of your credit card and inquiry directly.