Managed Applications
Marketing Solutions and Products
These applications are pre-packaged and hosted on Thumbprint's servers, allowing them to be managed directly by our technical staff.. By Thumbprint maintaining control, we can provide updates enhancements, and upgrades right from our offices. This means little to no downtime for your business!
what is it?
This software manages incoming customer service issues (collected by a form on your existing website) and organizes them into tickets for review and response. If your company has multiple locations, these tickets can be sent and managed by individual location. Once the ticket has been submitted by the customer, the location can respond directly to the customer, to the corporate office, or both. Once the ticket is handled, it can be closed and stored for review. This software fully integrates into your website, making a seamless ticket handling system accessable by your locations and the corporate office.
Do you think clienTouchsm is right for your business? Contact us for more information!
This software manages incoming customer service issues (collected by a form on your existing website) and organizes them into tickets for review and response. If your company has multiple locations, these tickets can be sent and managed by individual location. Once the ticket has been submitted by the customer, the location can respond directly to the customer, to the corporate office, or both. Once the ticket is handled, it can be closed and stored for review. This software fully integrates into your website, making a seamless ticket handling system accessable by your locations and the corporate office.
Do you think clienTouchsm is right for your business? Contact us for more information!
what is it?
If you want seamless integration with a Twitter-like system for your business, this is the solution for you. It allows live communication between you and the customer, allowing instant feedback and response without the delay of email or phone calls.
Do you think iChattersm is right for your business? Contact us today for more information!
If you want seamless integration with a Twitter-like system for your business, this is the solution for you. It allows live communication between you and the customer, allowing instant feedback and response without the delay of email or phone calls.
Do you think iChattersm is right for your business? Contact us today for more information!
Contact us for your free marketing consultation today!